FREQUENTLY ASKED QUESTIONS

Simply browse our collection, select your dream gown, choose your size, and click "Add to Cart". Follow the checkout process to place your order. If you have any questions please contact us before placing the order.

We accept major credit/debit cards and secure online payment methods for a seamless shopping experience.

Once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before confirming.

Refer to our size chart for accurate measurements. If you're unsure, contact our customer service for personalized assistance.

Check our return policy for details on exchanges and returns. We're here to ensure you find the perfect fit.

Once your order ships, you'll receive a tracking number via email. Use this to monitor your package's journey to you.

Yes, we offer international shipping. Shipping times and fees vary, so review the details during checkout.

Alterations are not included in the purchase. We recommend consulting with local tailors for any adjustments needed.

Contact our customer service immediately with photos of the damage. We'll work swiftly to resolve the issue.

Yes, our customer service team is here to assist you. Reach out via email during business hours for prompt support.

Absolutely! Share your ideas with us. We love adding a personal touch to your special day. Our skilled team is thrilled to discuss customization options, ensuring your wedding dress is a true reflection of your unique style and vision. Let's make your dream gown come to life together.

Customization requests may incur additional charges, as they involve intricate design and personalized alteration. These costs are necessary to cover the extra materials and labor required a unique, tailor-made gown. We strive to be transparent about these fees to provide you with the best service and craftmanship. You will receive full quote as soon as we confirmed all changes to your dress .